REFUND POLICY

At Peaqo Studio, we strive to ensure your satisfaction with our digital products. However, due to the nature of digital goods, we generally do not offer refunds. Please read this policy carefully before making a purchase.

1. No Refund Policy

As our products are digital goods that are instantly delivered and cannot be returned, we do not offer refunds once the purchase is complete and the product has been delivered.

2. Exceptions

In exceptional circumstances, we may consider a refund on a case-by-case basis. These circumstances may include:

If you have not downloaded or accessed the digital product

If there is a significant error or defect in the product that we are unable to rectify

3. How to Request a Refund

If you believe you qualify for an exception:

Provide your order number and a detailed explanation of why you're requesting a refund

We will review your request and respond within 5 business days

4. Resolution Process

If we agree to provide a refund, we will process it using the original method of payment within 10 business days.

5. Product Issues

If you experience issues with your purchased product, please contact us at contact@peaqostudio.com We are committed to resolving any problems and ensuring your satisfaction with our products.

6. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website.